Orders & Shipping
All orders will be processed and shipped within 1-2 business days. In case an item is out of stock we will need to cancel the order and you will receive a full refund.
We ship all orders from Over The Ocean II, Birkenweg 17D, 64807 Dieburg, Germany.
EU Countries: The flatrate shipping fee for all EU-countries is EUR 5,00 for orders below EUR 249,99. Orders of EUR 250,00 or more are shipped free of charge. The delivery time within Germany is 1-3 business days. Please expect 3-8 business days for shipments to other EU countries.
All Other Non-EU Countries: We charge a shipping fee of EUR 35,00 for orders below EUR 399,99. Orders of EUR 400,00 or more are shipped free of charge. Please expect 5-14 business days for shipments outside of the EU.
Non-EU shipments can be held in customs. Over The Ocean II is not responsible for any custom duties or taxes.
We ship all orders with trackable and insured services. Once the order has been scanned and delivered by the courier it will be considered the sole responsibility and property of the customer. Please add your phone number in the address information at check-out so that you can be reached by your local post service.